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FM Facility Maintenance provides an unparalleled level of service in
more than 40 trades. We manage over 30,000 locations, representing
more than one million service requests annually.
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History
FM Facility Maintenance was founded in 1993 under the name Transactive Service Network (TSN). The company's initial focus was the management of HVAC equipment and gradually expanded into providing comprehensive facilities management services. The business focused on operational productivity and cost efficiency by streamlining the maintenance processes for customers with geographically dispersed locations.

This powerful platform appealed to the Hartford Steam Boiler Inspection and Insurance Company (HSB), America's oldest and largest provider of equipment breakdown insurance, as a means to better manage the assets of their customers. In 1997, HSB acquired TSN and named the new entity Integrated Process Technologies (IPT). The vision of HSB was to combine their in-depth knowledge of equipment and causes of equipment failure with IPT's data collection and operational management technologies.

In September 2000, Enron Energy Services acquired IPT in support of their aggressive facility management expansion with Fortune 500 clients. Enron invested $35 million in technology, infrastructure, and process mapping to create a scalable entity capable of handling over one million customer locations.

In the Fall of 2008, IPT changed its name to FM Facility Maintenance. The new name better reflects an evolution in the company's business from process technology to a very sharp focus on facility maintenance.

Today, FM Facility Maintenance is a privately held, stand-alone entity and the recognized expert in facilities maintenance management for clients with multi-site retail locations.
 
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Executive Team
 
Jim Reavey, President
Jim Reavey, CEO
Jim Reavey leads FM Facility Maintenance's growth oriented business strategy, continuous improvement of services and systems, and change management to achieve sustainable growth. As President, he takes a primary role in the delivery of all aspects of FM Facility Maintenance's 'Facility Maintenance....Made simple' approach, including the implementation of the company's Guaranteed Savings model.

Reavey brings over a decade of experience in operations and facility maintenance, most recently with Johnson Controls, a leader in building efficiency and power solutions. In his prior role, Reavey was Vice President and General Manager for Johnson Controls' Retail/Multi-Site business, experience that relates closely to FM Facility Maintenance's service offering to over 30,000 retail sites. Leading up to his senior management position, Mr. Reavey had been Vice President of Facility Operations of the Americas. He was a key member of the team responsible for the acquisition and successful integration of York International, a provider of integrated products, systems and services in the buildings market. Also with Johnson Controls, he held positions including national account management, development of global service offerings, and enterprise programs to reduce cost and improve margins. Johnson Controls recorded revenue of over $34.5 billion in 2008.

Reavey received his BSBA degree from Rockhurst University
in Kansas City.
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Bryan Hartnett, Executive Vice President and Chief Operating Officer
Bryan Hartnett, Executive Vice President and Chief Operating Officer
Bryan Hartnett has joined the company as Executive Vice President and Chief Operating Officer. Among his many strategic and operational responsibilities for future growth, Hartnett will focus on operational excellence and strengthening existing client and service provider relationships, as well as establishing new ones. Bryan's experience leading a national franchisee-owned food and beverage company provides him with significant knowledge of FM Facility Maintenance's customer environment, as well the importance and value of partner relationships.

Prior to joining FM Facility Maintenance, Hartnett was with the Dunkin' Brands Supply Chain System for over 20 years. Most recently as CEO, he was responsible for providing strategic leadership of this franchisee-owned purchasing distribution and supply chain organization. Hartnett started his career in the financial industry working with Ernst & Young. Hartnett is a graduate of Assumption College. He is married with three daughters.
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Stephen Park, Chief Financial Officer
Stephen Park, Chief Financial Officer
Stephen Park has joined the FM Facility Maintenance's team as Chief Financial Officer. As CFO, he will have overall responsibility for all aspects of the Company's financial and accounting operations; including monthly and annual financial reporting, banking relationships, cash forecasting and management, taxes and audit activities.

Park has over 27 years of diverse accounting and finance experience. Most recently, he was CFO for Namco LLC; a $90 million private equity-backed retailer of above ground swimming pools and accessories; patio furniture; and game room tables. Prior to joining Namco, Park was an Audit Partner in the Glastonbury office of the regional accounting firm of CCR LLP and an Audit Partner in the Hartford office of Ernst & Young. During this time, he provided financial and audit leadership to a wide range of publicly traded and privately owned businesses — in a broad spectrum of industries — including professional services, manufacturing, retail, technology and healthcare.

Park is a Certified Public Accountant and has a Bachelor of Science degree in Accounting from the University of Rhode Island.
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Trevor Foster, President, C-Store
Trevor Foster, President, C-Store
Trevor Foster brings to FM Facility Maintenance more than 30 years of experience in property, facility management and building automation, for all types of facilities including commercial property, high tech manufacturing and industrial plants. His ability to invoke operational excellence is evident through his history of leading large, complex, high volume and time sensitive operations with particular focus on implementing technology and process improvements to provide superior value and service to customers.

Foster joined FM Facility Maintenance from CB Richard Ellis (CBRE) where he served as Global Facilities Management Services. Prior to joining CBRE Trevor served as Vice President of Corporate Development & Executive Vice President of Facilities Services for EMCOR Group Inc. based in Connecticut. Trevor established the facilities service operations for EMCOR and led the profitable growth to in excess of $1Billion in North American Facilities Services activities. He developed the strategic plans, marketing and operating programs to leverage the mechanical and electrical core competencies of EMCOR into comprehensive facilities services in order to take advantage of the outsourcing opportunities associated with the de-regulation of the Utilities and Telecommunication industries.

Trevor previously worked for Johnson Controls for 20 years in senior management and various operational and engineering positions in Australia, Far East, Middle East, United Kingdom and the United States. The operational assignments included Managing Director of the Middle East, assigned to restructure the operations as a result of the Gulf War in 1990, as well as Managing Director for the United Kingdom, assigned to expanding the operation into facilities management from 1993 to 1997.

Foster holds a Bachelor of Electrical Engineering degree from the University of Queensland (Australia) with First Class Honors in electrical engineering and computer science.
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John Pavia, Executive Vice President Business & Corporate Development
John Pavia, Executive Vice President Business & Corporate Development
John Pavia is an accomplished professional with a proven track record of growing and managing large businesses. He has a long history in mergers & acquisitions, operations, corporate development, and legal advocacy. Before joining FM Facility Maintenance, Pavia was Vice President, Deputy General Counsel and Assistant Secretary for R.R. Donnelley & Sons, a Fortune 250 Company. His tenure at R.R. Donnelley was a culmination of a roll-up strategy that began in 2001 and ended with John and his management team at Moore-Wallace assuming executive and operational control of R.R. Donnelley in 2005. Prior to that position he was Senior Vice President of The Innovation Group/Huon Corporation serving as the senior executive for operation and chief legal officer. Pavia also was a principal with Levy & Droney, P.C., a legal firm focusing on mid-sized businesses, an Assistant District Attorney for King's County District Attorney's office in Brooklyn, NY, and an associate with Kelley Drye & Warren.

Pavia is an Adjunct Professor of Law at Quinnipiac University School of Law and holds a Juris Doctor Degree from the American University School of Law in Washington D.C. and a Bachelor's Degree in History from Duquesne University.
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Cheryl Hutchinson, SVP, Chief Human Resources Officer
Cheryl Hutchinson, SVP, Chief Human Resources Officer
Cheryl Hutchinson is responsible for leadership development, succession planning, and performance management. Prior to joining FM Facility Maintenance, Hutchinson worked for 12 years at Friendly Ice Cream Corporation, where she held a variety of senior human resources positions, working with executives to build stronger team and organizational cultures that helped drive business results. She also worked as Vice President of Training & Consulting for The Culture Works and held human resources positions with Consolidated Stores, Inc. and Trans World Music.

Cheryl Hutchinson is a graduate of Albertus Magnus College and also serves on the board of advisors for The Culture Works in Salt Lake City, Utah.
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Keith Nedell, VP, Strategy
Keith Nedell, VP, Strategy
Keith has over eleven years of business and management experience with a consistent track record of developing and implementing actionable recommendations to drive financial and operational excellence within the companies he has served.

As Vice President, Strategy for FM, Keith is responsible for strategy development and execution, pricing and deal development, financial planning and analysis, marketing, and all analytics across the organization.

Prior to joining FM, Keith worked for the Everest Group, a general management consulting firm with the preeminent reputation for thought leadership in operations strategy and global sourcing.

Keith has an MBA from the University of Virginia, Darden Graduate School of Business Administration, a BS in Business Administration (Finance), and a BA in Economics from Stonehill College.
 
 
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FM FACILITY MAINTENANCE, LLC   |   10 COLUMBUS BLVD, 4TH FLOOR   |   HARTFORD, CT 06106
PHONE 860.466.7400   |   TOLL FREE 877.860.7400   |   FAX 860.466.7401
© 2008 FM Facility Maintenance, LLC. All rights reserved.
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